NEW DOT RULES ON FLYING WITH ESA

As of January 11, 2021, the DOT/FAA/Airlines have Banned Emotional Support Animals from domestic flights. If you wish to fly with your Emotional Support Animal, you will have to register it as a PET - and the fees can range anywhere from $65 to $150 -- per flight. There is generally a limit to the number of PETS that are allowed on any one flight - so MAKE sure you verify with the airlines to fly with your now considered "PET".


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      Frequently Asked Questions:

      1) Q: What are the laws that apply to my business?

       

        A: Under the Americans with Disabilities Act (ADA), privately owned businesses that serve the public, such as restaurants, hotels, retail stores, taxicabs, theaters, concert halls, and sports facilities, are prohibited from discriminating against individuals with disabilities. The ADA requires these businesses to allow people with disabilities to bring their service animals onto business premises in whatever areas customers are generally allowed.

       
      2) Q: What is a service animal?

       

        A: The ADA defines a service animal as any guide dog, signal dog, or other animal individually trained to provide assistance to an individual with a disability. If they meet this definition, animals are considered service animals under the ADA regardless of whether they have been licensed or certified by a state or local government.

       

        Service animals perform some of the functions and tasks that the individual with a disability cannot perform for him or herself. Guide dogs are one type of service animal, used by some individuals who are blind. This is the type of service animal with which most people are familiar. But there are service animals that assist persons with other kinds of disabilities in their day-to-day activities. Some examples include:

       

          ~ Alerting persons with hearing impairments to sounds.

           
          ~ Pulling wheelchairs or carrying and picking up things for persons with mobility impairments.

           
          ~ Assisting persons with mobility impairments with balance.

       

        A Service Animal is not a pet.


    To Verify if a Service Animal/Therapy Animal is REGISTERED on this site Click Here


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      The product you are ordering is "Customized" to your animal with critical information for that animal only. As a result, we cannot "resell" the product if it is returned. Once you have purchased the product and it has been delivered, you agree to a NO CHARGEBACK rule. USARplus (usarlife.org) will do everything in its power to make you happy - we will reprint or resend the product should you not get delivery.

      We stand behind our products, and if we make a mistake on your order we will reship replacements. However, it is important that you review your order carefully yourself to ensure that you didn't make any spelling or date mistakes as we cannot provide refunds for your ID cards once they are made and shipped.

      We follow the Return and Reprint policies as stated by Amazon. We will reship your order, if you don't receive it, within the first 90 (ninety) days. After the 90 day period has expired, there will be a $25.00 reprint fee. All of our orders are shipped with USPS tracking, and that tracking number is emailed to you when your package is shipped. If you do not notify us within 90 days that you have not received your package, then the reprint fee may apply. We cannot be responsible for any package shipped over 1 year.

      Refunds will only be honored in the first 72 hours (3 Business days/hours) of the order process date and time. After 72 hours, we will issue a "store credit" only. Due to our financial institution limitations, we are not allow to refund money after a three day period.

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