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Your registration is documented with a high quality, personalized identification card indicating that
you have registered your animal to be a "Service Animal" and claim the protection of all rights as
described by the DOJ (Department of Justice), the Americans with Disabilities act of 1990, as well as
the revised protection of the ADA Amendments Act of 2008, effective as of January 1, 2009. On
the reverse side of this identification card is a printed copy of the section of the ADA which indicates
your right to claim your animal as a "Service Animal" and to have your Service Animal accompany
you in all areas open to the general public, without discrimination or the charge of additional fees.
Your Certified ID Card is designed to alert the public that your animal has undergone a more scrutiny
than other dogs that do not have to show or prove any disability. With Certified, you will have to get
a letter from your doctor that states you have a disability (either short term or life-long) and that you
require a Service Animal. Secondly, you need to prove that the animal is current on all shots and is in
good health (a letter from your vet), and finally that your animal is a "Good Citizen" dog, having completed
some kind of training.
The Certified status allows you to tell anyone to call our company, and we will VERIFY that you need to
have your animal with you at all times and it is is illegal to demand you to leave or separate you from
your animal.
Certified Status is updated each year.
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To Verify if a Service Animal/Therapy Animal is REGISTERED on this site Click Here
Please refer to our "Security Policies" by Clicking here. This page will let
you read how private we consider your information. We do not retain your Credit Card information, and never
give your information to any organization - either internal or external. Please read our discussion
regarding our effort to keep your infomation completely private. We also carry the "COMODO" Seal
of Security, as well as WebTrust@ website or the Truste@ website. |
We stand behind our products, and if we make a mistake on your order we will reship replacements. However, it is important that you review your order carefully yourself to ensure that you didn't make any spelling or date mistakes as we cannot provide refunds for your ID cards once they are made and shipped. We follow the Return and Reprint policies as stated by Amazon. We will reship your order, if you don't receive it, within the first 90 (ninety) days. After the 90 day period has expired, there will be a $25.00 reprint fee. All of our orders are shipped with USPS tracking, and that tracking number is emailed to you when your package is shipped. If you do not notify us within 90 days that you have not received your package, then the reprint fee may apply. We cannot be responsible for any package shipped over 1 year. Refunds will only be honored in the first 72 hours (3 Business days/hours) of the order process date and time. After 72 hours, we will issue a "store credit" only. Due to our financial institution limitations, we are not allow to refund money after a three day period. |
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