NEW DOT RULES ON FLYING WITH ESA

As of January 11, 2021, the DOT/FAA/Airlines have Banned Emotional Support Animals from domestic flights. If you wish to fly with your Emotional Support Animal, you will have to register it as a PET - and the fees can range anywhere from $65 to $150 -- per flight. There is generally a limit to the number of PETS that are allowed on any one flight - so MAKE sure you verify with the airlines to fly with your now considered "PET".

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      Frequently Asked Questions, Continued:

      9) Q: Am I responsible for the animal while the person with a disability is in my business?

       

        A: No. The care or supervision of a service animal is solely the responsibility of his or her owner. You are not required to provide care or food or a special location for the animal.

       
      10) Q: What if a service animal barks or growls at other people, or otherwise acts out of control?

       

        A: You may exclude any animal, including a service animal, from your facility when that animal's behavior poses a direct threat to the health or safety of others. For example, any service animal that displays vicious behavior towards other guests or customers may be excluded. You may not make assumptions, however, about how a particular animal is likely to behave based on your past experience with other animals. Each situation must be considered individually.

         
        Although a public accommodation may exclude any service animal that is out of control, it should give the individual with a disability who uses the service animal the option of continuing to enjoy its goods and services without having the service animal on the premises.

       
      11) Q: Can I exclude an animal that doesn't really seem dangerous but is disruptive to my business?

       

        A: There may be a few circumstances when a public accommodation is not required to accommodate a service animal--that is, when doing so would result in a fundamental alteration to the nature of the business. Generally, this is not likely to occur in restaurants, hotels, retail stores, theaters, concert halls, and sports facilities. But when it does, for example, when a dog barks during a movie, the animal can be excluded.

       
      If you have further questions about service animals or other requirements of the ADA, you may call the U.S. Department of Justice's toll-free ADA Information Line at 800-514-0301 (voice) or 800-514-0383 (TDD).


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